Crew Member Opportunities

Online Application

Crew Member Responsibilities

Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Team Environment

Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Guest Satisfaction

Hold guests as highest priority and ensure each guest is highly satisfied with their experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Dunkin’ Donuts standards and systems, delivering quality food and beverages to each guest.

Operations Excellence

Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Comply with all restaurant, Brand, and Adie Conway policies.



  • Ability to communicate clearly and understand English
  • A passion for providing friendly service
  • Capable of counting money and making change
  • Ability to work well within a team
  • Ability to learn and follow standards and procedures


  • Experience in the restaurant/retail industry
  • Passion and knowledge of the Dunkin’ Donuts brand and products

Online Application